Welcome to the new PostStitch experience!

FAQs

Categories

What happened to your monthly subscriptions?

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After 7 years of delivering monthly knitting kits, we retired our monthly KnitStitch and SockStitch subscriptions in October 2021.

The same cool yarns, fun notions, and knit kit vibe will continue with PostStitch, but in a when you want, what you want shopping experience.

Help! I can't login to my account!

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If you have never made a purchase from www.poststitch.com you will have to create a new account, which you can do here.

If you already have an account and still can't login, try a password reset from the Log In page or email us at hello@poststitch.com

Shipping

Do you ship internationally?

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Not at the moment. We promise we'll bring it back once there is more consistent, reliable, and economical options available for our international knitters.

How do you ship?

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We ship all packages from Sarasota, Florida via USPS First Class or Priority Mail. All packages are shipped within 1-2 days of order being placed and you will receive an email with tracking info as soon as it ships.

Orders

Can I make a return?

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We will accept unopened and unused products for a full refund within 30-days of ship date. Return postage costs will be the responsibility of the customer. Please email us at hello@poststitch.com to begin the return process.

There is an issue with my order.

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We're so sorry there's an issue! Please email us at hello@poststitch.com and we'll help you out!

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